WHO WE ARE
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WHO WE ARE
The CSS Group has the capability of offering opportunities beyond a collections / recoveries operation into the fields of training, IT systems, call centre service offerings, business process outsourcing, document management and legal process. Key to the success of the CSS Group is its ability to offer solutions ahead of its time. Our call centre capabilities supported by our effective document management process, legal capabilities, training expertise and software capability, ensures that we can develop tailor made solutions from start to finish for our clients.
INTRODUCTION
CSS has been involved in financial recoveries and call centre solutions for the past 24 years and has developed business processes to ensure maximum effectiveness, handling financial recoveries and tailor-made solutions on a large scale, utilising the benefits of both a call centre and law firm, with the support of innovative and bespoke in-house technological solutions.
OUR PHILOSOPHY
1 Because … We understand that your business has specific needs, we believe that ‘the one size fits all approach’ doesn’t work … so … we tailor-make your solution, ensuring that your business needs are always delivered on
2 Because … we understand that time is money and admin takes up both of these, we offer you a one-stop-shop, a complete business solution … so that you don’t have to go to 10 places to get a lesser result
3 Because through developing your tailor-made solution, we will understand your business inside and out, we will be the best partner for all your credit solutions from start to finish
STRATEGY